Description

Brew Haha is looking for skilled and knowledgeable coffee professionals responsible for preparing and serving high-quality coffee and other beverages to customers. Baristas are essential in creating a positive and welcoming experience for patrons, ensuring their satisfaction and loyalty. The role involves a combination of customer service, product expertise, and attention to detail.

Full-time 
Monday - Friday: 2:00 pm to 9:30 pm

Responsibilities

• Prepare and serve a variety of coffee and tea beverages, including espresso-based drinks, brewed coffee, and specialty creations.
• Operate espresso machines, coffee makers, and other equipment to brew and steam beverages.
• Greet customers with a friendly and welcoming demeanor, providing excellent customer service.
• Take customer orders, answer questions about beverages and menu items, and make recommendations based on preferences.
• Ensure timely and accurate order preparation, striving for consistency and quality in every beverage served.
• Develop a deep understanding of the coffee menu, including different blends, roasts, and brewing methods.
• Keep the work area clean, organized, and well-stocked at all times.
• Regularly clean and maintain coffee machines, grinders, and other equipment to ensure optimal performance and hygiene.
• Process customer transactions, handle cash, and maintain an accurate cash register.
• Keep track of orders and ensure accuracy in pricing.
• Suggest add-ons, pastries, or other complementary items to customers, promoting additional sales.
• Assist in setting up and maintaining an appealing and attractive display of coffee-related merchandise.
• Collaborate with other baristas and team members to ensure a smooth workflow and consistent customer experience.
• Communicate effectively with colleagues to coordinate tasks and share responsibilities.
• Ensure back stock/prep area is clean and organized including help putting away inventory, cleaning syrup and roasting prep areas and ensuring easy access to all products and supplies.
• Assist with kitchen/bakery in food prep, dishes, etc when needed.
• Clean, reset, and ensure overall cleanliness, safety, comfortability and visual appeal of the entire shop.

Requirements

• Previous experience as a barista or in a similar customer service role is preferred.
• Excellent interpersonal and communication skills.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment.
• Knowledge of coffee beans, brewing methods, and coffee equipment.
• Ability to handle cash transactions accurately.
• Physical stamina to stand for extended periods.
• Reliable transportation to commute to work.

Pay Rate

$12-$15/hour DOE

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